What happens if PORi CANCELS A COURSE?
It is extremely unusual for PORi to cancel a course date. Once we have participants sign up, we are committed to holding the course as scheduled. However, things can happen and if we ever do need to cancel a scheduled course, PORi does reserve the right to cancel any course and will not be responsible for any charges incurred by the registrant due to cancellation. A full course tuition refund will be issued if PORi cancels the course. PORi also reserves the right to change a course date, location or instructor. No refund will be issued if course is in progress and is interrupted by an Act of War or God or issue beyond our control. PORi will not be responsible for any participant expenses other than a course deposit or tuition refund for course cancellations.
Can I cancel or switch courses?
Yes. All cancellations must be submitted by email to firstname.lastname@example.org and received at least 10 days prior to the course date. Refunds and transfers minus a processing fee of $50.00 are provided until 7 days prior to the course date. No refunds will be issued if notice is received after 7 days prior to the course date. Course participants are able to switch their course dates at no further cost provided there is availability on the course they wish to attend.
How do I submit my credentials for the Therapist Directory?
Where is the COurse held? Do you have any recomendations for TRAVEL or hotels?
There is a PDF document for each course we schedule. The PDFs are usually available at least a month ahead of the scheduled course date and can be downloaded from the website by clicking this link: Welcome Packs
WHat if I am unhappy about the course or need to lodge a complaint?
PORi seeks to provide learning opportunities that elevate the clincal skills and oncology-related knowledge in the practice of the professional. PORi is are open to feedback from staff, course participants and instructors. Course participants and speakers are asked to notify Guy Osborne (Business Accountant) or Julia Osborne, PT, CLT-LANA (PORi President & Clinical Director) of any urgent issues, either small or large, so they may be resolved in a timely fashion. Complaints may be communicated either verbally during a course or upon its conclusion through the Course Evaluation Survey. PORi will strive to address all issues and concerns thoroughly to ensure the educational goals for the participant are met to his or her satisfaction. In addition, we review all the course feedback on a regular basis and aim to constantly improve our courses based on the feedback we receive from participants.