PORi Cancellation Policy

Guideline for handling cancelled or rescheduled course dates

Participant Cancellation

  • If you cancel prior to a live course date, you may transfer to a different course date at no charge or request a full refund of registrations fee paid.
  • If you cancel a pre-recorded course and you cancel prior to watching 10% of the recorded course hours, you will still be required to pay for the Services supplied up until the point at which you inform us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided.  If you have watched more than 10% of the couyrse hours, no refund will be available.
  • If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is confirmed and the contract between PORi and you is formed and ends at the end of 14 calendar days after that date. If you change your mind about the Services within this period and wish to cancel your order, please inform us immediately using the following email: pori@pori.org. Your right to cancel during the cooling off period is subject to the provisions of below:
  1. If the Services are to begin within the cooling off period, you are required to make an express request to that effect. By requesting that the Services begin within the 14 calendar day cooling off period you acknowledge and agree to the following:
  2. If the Services are fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete.
  3. If you cancel the Services after provision has begun but is not yet complete you will still be required to pay for the Services supplied up until the point at which you inform us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided.
  4. Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing.
  5. Refunds, where applicable, will be issued within 5 working days and in any event no later than 14 calendar days after you inform Us that you wish to cancel.
  6. Cancellation of Services after the 14 calendar day cooling off period has elapsed shall be subject to the specific terms governing those Services and may be subject to a minimum contract duration.

PORi Cancellation

In the event PORi cancels or reschedules a scheduled course date, PORi will either:
  • refund all course fees paid by participants in full or
  • offer participants the option to transfer to a new course date at no charge or request a full refund of registrations fee paid.